Contact:Email: yy@suntaxijp.com / WhatsApp: Available upon request
Business Hours:24 Hours Service
License:No. 1275, Kanto District Transport Bureau / No. 89, Hokkaido District Transport Bureau
Hokkaido Office
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Policies
Free cancellation up to 48 hours before departure time
100% refund up to 48 hours before departure
50% refund between 24-48 hours before departure
No refund within 24 hours before departure
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Frequently Asked Questions (FAQ)
Free waiting time is 90 minutes from the actual landing time of the flight. Overtime will be charged at 3,000 JPY per 30 minutes.
Free waiting time is 30 minutes. Afterwards, an additional 3,000 JPY will be charged per 30 minutes.
The basic fee includes fuel, driver, highway tolls, and free standby time with no hidden charges. Costs outside the service scope, such as parking fees or translation services, are not included.
We can arrange drivers who speak Chinese, English, and Japanese. Please indicate your language requirement in advance.
Yes, we can recommend the best routes based on your group size, schedule, and preferences, and assist with bookings.
Please notify us immediately and provide relevant proof. If there is no contact and the driver has already arrived at the pickup time, no refund will be issued.
The standard charter duration is 10 hours per day. If required, it can be adjusted according to the customer's specified time. Overtime is calculated as "basic fee × 0.1 per hour."
100% Japanese Government Certified Green Plate Commercial Vehicles, including Full Passenger Insurance
